Confession: I’m not a walking dictionary. If you test me on textbook IT definitions, I might fail. After transitioning through Law and Banking into Tech, I’ve realized that terminology is often just a high-tech "smoke screen" for professional ego. But for many of us, the problem is deeper: it's about the language of logic itself. In my first year of Law school, I spent nights memorizing the "Theor
"OK, I understand the RPS formula. But is our RPS — actually — high or low compared to our industry?" Right after I published the RPS-definition guide last week, this was the most common question I got back from EC operators. They want to know where they sit, not just how to compute the number. Knowing your RPS is $1.20 means nothing if you don't know whether that's the industry median, the top qu