"OK, I understand the RPS formula. But is our RPS — actually — high or low compared to our industry?" Right after I published the RPS-definition guide last week, this was the most common question I got back from EC operators. They want to know where they sit, not just how to compute the number. Knowing your RPS is $1.20 means nothing if you don't know whether that's the industry median, the top qu
For years, I called myself a web designer. Then a developer. Then a digital consultant. None of those titles ever felt quite right. Because clients weren't just asking me to build things. They were asking me to solve problems. Slow sites, broken checkouts, confusing navigation, teams that couldn't figure out how to update their own content. That's when I realized what a technology solutions profes