Enterprise identity used to have a fairly stable center of gravity. A user authenticated. An application received a token. The token carried scopes or claims. The backend enforced what that application was allowed to do. That model was never trivial, but it was legible. Agents are making it less so. An AI agent is not just another software client. It can plan, delegate, chain tools, invoke other a
For years, I called myself a web designer. Then a developer. Then a digital consultant. None of those titles ever felt quite right. Because clients weren't just asking me to build things. They were asking me to solve problems. Slow sites, broken checkouts, confusing navigation, teams that couldn't figure out how to update their own content. That's when I realized what a technology solutions profes