1. The access collection black hole You need Figma access, Google Analytics, WordPress admin, GitHub, and the client's Slack. You ask. They forward a password email from two years ago. You ask again. Their developer says they'll get back to you. Three days pass. The fix: Send a single, complete access list on Day 1 — not "we'll need some access" but the exact list, with specifics for each tool,
For years, I called myself a web designer. Then a developer. Then a digital consultant. None of those titles ever felt quite right. Because clients weren't just asking me to build things. They were asking me to solve problems. Slow sites, broken checkouts, confusing navigation, teams that couldn't figure out how to update their own content. That's when I realized what a technology solutions profes